Draft: this policy is a starting template. Fill in the bracketed details and have it reviewed before the website goes live.
Privacy Policy
Last updated: [DATE]
Dream Deals ("we", "us", "our") is a branding and digital marketing company based in Chennai, Tamil Nadu, India, serving clients in India, the USA, the UAE and other markets. This policy explains what personal information we collect through this website, how we use it, and the choices you have.
1. Who we are
[Registered company name]
[Registered address], Chennai, Tamil Nadu, India
Email: [privacy contact email]
2. Information we collect
- Information you give us: when you fill in our contact or brand audit form, we collect your name, email address, phone/WhatsApp number (optional), company or brand name, target market, budget range, the services you're interested in and your message.
- Information collected automatically: if analytics are enabled, we collect basic usage data such as pages visited, approximate location (country/city), device and browser type, and how you arrived at our site. This is collected using cookies or similar technologies.
3. How we use your information
- To respond to your enquiry and prepare your free brand audit or proposal
- To communicate with you about our services you've asked about
- To understand how visitors use our website and improve it
- To measure the performance of our own marketing (if analytics or advertising pixels are enabled)
- To meet legal, tax and regulatory obligations
We do not sell your personal information.
4. Legal basis and consent
We process the information you submit based on your consent and to take steps at your request before entering into a contract. Where required by law (including India's Digital Personal Data Protection Act, 2023, and, for visitors from the EU/UK, the GDPR), you may withdraw your consent at any time by contacting us.
5. Who we share it with
We share information only with trusted service providers who help us run our business, for example:
- Form-handling and email providers (e.g. [Formspree / email provider]) to receive your enquiries
- Analytics and advertising platforms (e.g. Google Analytics, Meta) if enabled on this site
- Professional advisers or authorities where required by law
Some of these providers may store data outside India. Where they do, we rely on their contractual and security commitments to protect your information.
6. Cookies
Our website may use cookies for analytics and advertising measurement. You can block or delete cookies in your browser settings. Blocking cookies will not stop the website from working.
7. How long we keep it
We keep enquiry details for as long as needed to respond and, if you become a client, for the duration of our relationship and any period required by law. Enquiries that don't lead to a project are deleted after [24] months.
8. Your rights
Depending on where you live, you may have the right to access, correct, update or delete your personal information, to withdraw consent, and to raise a grievance. To make a request, email [privacy contact email]. We will respond within [30] days.
Grievance Officer (India): [Name], [email]
9. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the "Last updated" date.
11. Contact us
Questions about this policy? Email [privacy contact email].